Please enter the exact deposit amount including decimal values, given to you by our Spa Concierge to secure your booking. ONLINE BOOKING IS NOT AVAILABLE. Bookings can made by contacting the spa concierge at 519-652-2780.
Deposit & Cancellation Policy – A minimum of 72 hours cancellation notice is appreciated. However, if less than 48 hours cancellation notice is given, a fee of 50% of the service price will be charged to compensate for some loss of time reserved for your appointment. This applies to all spa packages and services booked. For groups reserving 20 (or more) hours of service, we require 7 days notification to cancel or re-schedule, or the 50% cancellation fee will apply. Due to the scheduling of our staff and clients, we must strictly adhere to this policy under any circumstance.