Online Deposit

Please enter the exact deposit amount including decimal values, given to you by our Spa Concierge to secure your booking. ONLINE BOOKING IS NOT AVAILABLE. Bookings can made by contacting the spa concierge at 519-652-2780.

Deposit & Cancellation Policy – A minimum of 72 hours cancellation notice is appreciated. However, if less than 48 hours cancellation notice is given, a fee of 50% of the service price will be charged to compensate for some loss of time reserved for your appointment. This applies to all spa packages and services booked. For groups reserving 20 (or more) hours of service, we require 7 days notification to cancel or re-schedule, or the 50% cancellation fee will apply. Due to the scheduling of our staff and clients, we must strictly adhere to this policy under any circumstance.

Dayana

I went to Fayez Spa this week, and they did EXACTLY what I wanted from my inspo picture—honestly, even better than I expected! 🤍 Moe was my hairstylist, and he did such an amazing job with my highlights, layers, and blowout. I was genuinely amazed, especially because I have long hair and there was so much to work with, but he managed to bring the whole look together perfectly. I couldn’t have asked for a better result! ✨

Lisa Healy

I just got home from Fayez Spa and I’m so happy with my colour and cut by Moe! He took his time and really made sure everything was just right. I absolutely love the finished look! This was my first time at the spa, and I’ll definitely be going back. The front desk staff was also so friendly and welcoming, which made the experience even better. Thank you, Moe, for making my first visit such a great one!

Catherine Dilworth

I had my first hair appointment with Moe today, and it was an excellent experience. He was very knowledgeable and took the time to explain what he was going to do every step of the way and ensured that I was comfortable and happy with the process. I really appreciated his professionalism, attention to detail, and genuine care. I highly recommend Moe and look forward to my next appointment!

Adam is absolutely amazing! He did my cut, colour, and style, and I couldn't be happier with the results. He really listened to what I wanted, offered great advice, and made sure every detail was perfect. My colour turned out beautiful, my cut is exactly what I was hoping for, and the style was flawless. He's incredibly talented, professional, and made the whole experience enjoyable. ❤️

Louisa

My first visit to Fayez was a fabulous experience. My bf gifted me a hot stone message and I was booked with Bisola. She was wonderful. I will absolutely ask for her again.

saghar moghimi

Thank you so much, Mo! It turned out exactly the way I wanted. I absolutely love my hair! You did an amazing job, and I couldn’t be happier with the result. Highly recommend! ❤️

janie daoud

Ambiance is elegant and sophisticated! Have been visiting the Fayaz spa near to a decade exceptional services! Highest standards!

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